Product Management
As a product leader, I’m passionate about driving innovation through strategic roadmaps, data-driven decision-making, and customer-centric development. I’ve guided cross-functional teams to launch impactful 0-to-1 products, scale enterprise SaaS platforms, and foster alignment across stakeholders. My focus is always on delivering user-centric solutions that balance business goals with seamless execution. Strategic Roadmap Development Defined and executed multi-year product roadmaps, aligning business goals with customer needs to drive measurable outcomes. 0-to-1 Product Leadership Conceptualized and launched 6 products from scratch, scaling 4 to achieve significant global impact and enterprise adoption. Cross-Functional Team Collaboration Partnered with engineering, design, and data science teams to deliver high-impact solutions across global enterprises. Customer-Centric Innovation Applied persona-driven design thinking to craft user-centric workflows, resulting in 80% engagement growth and improved user satisfaction. Metrics-Driven Decision Making Leveraged data insights and KPI frameworks to prioritize features, validate product-market fit, and optimize resource allocation. Product Scaling Expertise Drove 54x growth in enterprise customers and 513x user growth by implementing scalable strategies for SaaS platforms. Stakeholder Alignment Built consensus among executive leadership and cross-functional teams to ensure seamless execution of strategic initiatives. Agile Product Delivery Championed collaborative agile methodologies to accelerate time-to-market, improve team efficiency, and reduce implementation timelines.
AI
I thrive at the intersection of cutting-edge AI technologies and real-world enterprise challenges. With hands-on experience in building AI-driven platforms powered by LLMs, RAG, and agentic architectures, I have developed scalable solutions that personalize workflows, enhance productivity, and ensure responsible AI deployment. My work focuses on creating intelligent systems that deliver measurable business impact while prioritizing ethical and transparent AI practices. Strategic Application of LLMs Leveraged GPT, BERT, and multi-LLM architectures to deliver enterprise-grade AI solutions tailored to business use cases. Retrieval-Augmented Generation (RAG) Designed context-aware RAG workflows to enhance knowledge retrieval and deliver precise, real-time insights. AI-Powered Workflow Optimization Implemented AI-driven automation to streamline enterprise workflows, driving productivity and efficiency at scale.. Guardrails for Safe and Ethical AI Established safety guardrails and privacy-forward policies to ensure responsible AI deployment in enterprise environments. Personalized AI Solutions Built persona-driven AI platforms for adaptive content recommendations and contextual user interactions. Scalable AI Infrastructure Developed low-latency, high-volume architectures to support AI applications across global enterprise operations. Explainable and Transparent AI Delivered AI explainability features to enhance trust and transparency in decision-making processes. AI Integration into SaaS Ecosystems Seamlessly integrated AI capabilities into SaaS platforms, enhancing user productivity and expanding feature adoption.
Leadership and Team Development
Leading teams is about empowering people to do their best work. I’ve built high-performing, cross-functional teams that thrive on collaboration and innovation. Through mentorship and clear vision-setting, I’ve helped teams align their efforts with strategic goals and deliver impactful results. High-Performance Team Building Built and led cross-functional teams, fostering a culture of innovation and delivering AI-driven solutions at scale. Mentoring and Empowering Teams Guided teams through workshops and educational sessions, driving a 10x adoption of AI features across product roadmaps. Visionary Leadership Defined strategic product visions that aligned cross-functional teams and drove measurable business outcomes. Global Team Collaboration Successfully managed distributed teams across multiple geographies, ensuring alignment and efficiency in execution. Conflict Resolution and Stakeholder Management Fostered open communication and alignment among stakeholders, resolving conflicts to maintain focus on shared goals Goal-Oriented Coaching Mentored team members to align their contributions with broader organizational goals, improving overall team performance. Agile and Collaborative Culture Advocacy Championed agile methodologies and cross-team collaboration to accelerate product delivery and enhance team efficiency. Leadership Through Change Navigated organizational transitions, such as acquisitions, while maintaining team motivation and alignment on key objectives. Product Management
Product Design
Crafting user-centric experiences is at the heart of my approach. Through persona-driven design thinking and scalable systems like Picasso, I’ve transformed legacy workflows and delivered seamless, intuitive experiences for millions of users. I believe in designing solutions that not only meet user needs but also inspire delight and engagement. Persona-Driven Design Thinking Applied deep user research and personas to craft intuitive workflows, driving 80% engagement growth and improved user satisfaction. Scalable Design Systems Developed and implemented the Picasso centralized design system, improving UI/UX consistency and boosting performance by 70%. End-to-End User Experience Design Led the redesign of platform experiences, reducing user issues by 40% and creating seamless interfaces for global enterprise customers. Modular and Adaptive Frameworks Created configurable widgetized frameworks (Xplor) to deliver personalized, scalable digital experiences tailored to diverse user needs. Collaborative UX Development Partnered with engineering and data teams to design AI-powered interfaces that enhanced enterprise productivity and user engagement. Content-Centric Design Principles Built AI-enabled content platforms focused on user accessibility and relevance, onboarding 2,000+ customers within the first year. Interactive Prototyping and Feedback Led iterative prototyping cycles, incorporating direct user feedback to refine designs and align with customer expectations. Simplifying Complex Workflows Reimagined legacy workflows with intuitive, user-centric designs, transforming enterprise usability and adoption rates. Product Management
Cross-Functional Leadership
I thrive in collaborative environments where diverse teams come together to solve complex challenges. Partnering with engineering, design, data science, and marketing, I’ve delivered solutions that align business objectives with seamless execution. Building strong relationships and fostering open communication are key to my success. Seamless Collaboration with Engineering Teams Partnered with engineering to deliver AI-driven solutions, including multi-LLM architectures and scalable SaaS platforms. Deep Integration with Design Teams Worked closely with design to create persona-driven workflows, driving 80% engagement growth through user-centric experiences. Alignment with Data Science and AI Teams Collaborated with data scientists to optimize AI model performance, ensuring relevance, accuracy, and scalability Cross-Team Roadmap Synchronization Aligned product roadmaps across diverse teams, delivering unified workflows and consistent customer experiences. Partnerships with Customer Success Teams Enabled adoption and retention by tailoring solutions to address real-world enterprise challenges through collaborative efforts. Sales and Marketing Integration Supported GTM strategies by engaging with sales and marketing to refine messaging, value propositions, and feature prioritization. Executive Stakeholder Engagement Built consensus among leadership teams, ensuring alignment on strategic goals and product direction. Global and Distributed Team Leadership Effectively managed collaboration across distributed teams in global enterprises, fostering efficiency and innovation.
Data Science
Leveraging data as the foundation for impactful decisions, I have built advanced BI infrastructures, developed KPI frameworks, and implemented A/B testing strategies to optimize product outcomes. My ability to turn complex datasets into actionable insights has driven measurable growth, from increasing customer engagement to enabling global upskilling initiatives. Data-Driven Product Strategy Designed and implemented data-backed frameworks to prioritize features and validate product-market fit across enterprise platforms. KPI Development and Analytics Built robust KPI frameworks to measure success, enabling data-driven decisions that drove 10x AI adoption and 80% engagement growth. Advanced BI Infrastructure Partnered with Domo to create comprehensive business intelligence systems, delivering actionable insights and driving a 10% revenue uplift. AI Model Performance Metrics Defined and tracked model performance indicators, optimizing LLM applications for relevance, scalability, and user satisfaction. Customer Insights and Data Visualization Developed dashboards and visualization tools to provide teams with real-time insights, improving decision-making and cross-functional collaboration. Data Infrastructure at Scale Built scalable data pipelines to process high-volume workflows, supporting daily upskilling of 2.5M users and global enterprise operations. A/B Testing and Experimentation Conducted A/B testing to evaluate product features, ensuring data-backed iterations and improved performance over time. Predictive Analytics Integration Leveraged predictive analytics to forecast trends and enable proactive decision-making across product development and customer engagement. Product Management
Scaling and Integrations
I excel in scaling platforms and integrating solutions to deliver enterprise-ready products. From establishing partnerships with 30+ SaaS platforms to designing modular frameworks like Xplor, I’ve driven scalable strategies that improve adoption, reduce time-to-market, and deliver consistent user experiences across ecosystems. SaaS Platform Integrations Established partnerships with 30+ SaaS platforms, including LinkedIn Learning and Dropbox, reducing onboarding time by 40% and driving rapid adoption. Widgetized Frameworks for Scalability Developed Xplor, a configurable widgetized framework, enabling scalable and personalized workflows for global enterprises. API Ecosystem Development Built extensible APIs to support seamless integration across diverse ecosystems, improving functionality and interoperability. Enterprise-Grade Scaling Strategies Scaled platforms to serve 2.5M daily users, ensuring high performance and reliability for global upskilling initiatives. Low-Latency Infrastructure Designed and implemented high-performance architectures to handle high-volume, low-latency operations for enterprise SaaS products. Cross-Vertical Expansion Drove vertical growth strategies to meet distinct market demands, increasing customer reach and product adoption. Seamless Workflow Unification Unified fragmented workflows through modular frameworks, delivering consistent user experiences across product portfolios. Agile Scaling Methodologies Applied agile methodologies to accelerate time-to-market for integration projects, reducing implementation cycles by 30%. Product Management
Go-To-Market (GTM) Strategy
Bringing products to market is about more than launching—it’s about ensuring adoption and lasting impact. I’ve led AI product launches, collaborated with sales and marketing to refine messaging, and designed campaigns that drive engagement and ROI. My GTM strategies focus on aligning product value with real customer needs. AI Product Launches Successfully launched AI-powered platforms like Content Studio and Conversational AI, onboarding 2,000+ customers within the first year. Cross-Functional GTM Alignment Partnered with marketing, sales, and customer success teams to craft and execute seamless go-to-market strategies. Adoption Campaigns Designed and led campaigns to drive 10x AI feature adoption, ensuring measurable customer engagement and ROI. Enterprise Customer Enablement Delivered tailored enablement programs, empowering enterprise users to leverage advanced AI solutions effectively. Customer Value Communication Defined and communicated clear product value propositions, aligning features with enterprise customer needs and market demands. Data-Driven Market Insights Used market research and analytics to prioritize high-impact features and ensure product-market fit. Global Scaling of GTM Strategies Scaled GTM strategies to drive the adoption of solutions impacting 2.5M daily users across global enterprises. Pre- and Post-Sales Collaboration Engaged in direct customer interactions to refine positioning and drive adoption during sales and onboarding phases. Product Management
Customer-Centric Innovation
I take pride in building products that are deeply aligned with customer needs. By leveraging user research and feedback, I’ve crafted solutions that drive engagement and satisfaction. My work in delivering global upskilling platforms and AI-powered workflows reflects my dedication to creating impactful, user-driven outcomes. User Research and Insights Conducted extensive customer interviews and feedback sessions, ensuring products aligned with real user needs and pain points. Persona-Driven Product Development Crafted workflows tailored to distinct user personas, driving 80% engagement growth and improving customer satisfaction. Customer Feedback Integration Built iterative feedback loops to incorporate customer insights into product roadmaps, ensuring relevance and usability. Upskilling at Scale Delivered AI-powered platforms impacting 2.5M daily users, transforming workforce development for global enterprises. Proactive Customer Collaboration Engaged directly with enterprise customers during pre- and post-sales cycles to understand and address key challenges.. End-to-End Customer Experience Designed seamless user journeys across platforms, unifying fragmented workflows to enhance enterprise productivity. Customer Retention and Growth Improved adoption rates and engagement metrics by delivering high-value solutions tailored to enterprise needs. Empathy-Led Innovation Advocated for user-centric approaches within teams, ensuring that product decisions consistently prioritized customer impact.
1
2
3
1
2
1
2
3
4
People Analytics
Customer Analytics
Introduction to Software Product Management
Client Needs and Software Requirements
Reviews & Metrics for Software Improvements
Software Processes and Agile Practices
Agile Planning for Software Products
Business Metrics for Data-Driven Companies